KeyReply Articles

8 Proven Ways to Promote Your Chatbot

peiru@keyreply.com (Peiru Teo) — Thu, 04 Feb 2021 09:45:52 GMT

If you don’t promote your chatbot after launch, people will not use it and this could lead to the false assessment that the bot isn’t good enough. Here are 8 proven strategies to encourage widespread adoption of your chatbot.

How Chatbots Help Clinicians with Medical Knowledge Management

peiru@keyreply.com (Peiru Teo) — Thu, 04 Feb 2021 09:44:42 GMT

Healthcare chatbots can help doctors keep up with expanding medical knowledge and synthesize new information into clinical guidelines, processes and workflows.

Why Chatbots Fail and How to Ensure They Don’t

peiru@keyreply.com (Peiru Teo) — Thu, 04 Feb 2021 09:43:39 GMT

Chatbots play a key role in digital transformation initiatives for businesses but not all deployments turn out to be a success. Here are 6 reasons why many implementations fail and what you can do to avoid this situation.

FAQ Chatbot to Transactions: How to Take the Leap

peiru@keyreply.com (Peiru Teo) — Thu, 04 Feb 2021 09:42:29 GMT

Quite often organizations start with FAQ chatbots in trial projects, but don’t go forward to tackle more complex transactions and tasks. Here’s how you can take your chatbot to the next level and realize its full potential to transform your business

The Conversation Design Process: How to Design Chatbot Dialogue

Admin — Thu, 04 Feb 2021 09:40:44 GMT

Learn about the conversation design process, including understanding requirements, tech considerations, identifying user personas, intent recognition and more.

How to Make Conversational AI Work for Low-Resource Languages

Admin — Thu, 04 Feb 2021 09:39:20 GMT

How difficult is it to create a chatbot that can communicate in low-resource languages like Vietnamese or Swahili?

How Conversation Design Can Make or Break Chatbots

Admin — Thu, 04 Feb 2021 09:37:41 GMT

Conversation design plays a critical role in making chatbots work for humans. Here is what you should know about the practice and the key writing techniques to keep in mind when designing conversational AI systems.

6 Conversational AI Use Cases in Insurance

Admin — Thu, 04 Feb 2021 09:33:22 GMT

How can conversational AI be used by insurance providers to better serve their agents, customers, and policy holders?