The Chatbot Landscape, 2017 Edition
To help decision makers and users wade around the vast landscape of bots, this landscape gives a...
How to make sure your new chatbot gets a head start with machine learning
Avoid a “clueless chatbot” situation by equipping your chatbot with past data from your business...
The one thing your bot will fail without
If you don’t have this, it won’t work…
Having built several bots ourselves, there is one thing...
Developing the future of government–citizen interaction in Singapore
Fulfilling our purpose of making government information accessible to everyone
In November 2016,...
Take a course, be a Messenger bot ninja
We’ve launched a course to help answer all your questions about Messenger bots and how to...
Helping your customers find your chatbot and talk to it
It’s not enough to build it, and wait for people to come and talk to it. Here are some ways you...
How to implement internal chatbots for team productivity & transparency
Other than customer-facing chatbots, internal-facing chatbots can be vital in increasing...
Why you may need an external chatbot provider even with an engineering team
If you have an internal engineering team, why do you need an external chatbot provider? Here are...
7 great ways to add a chatbot to your business
Pick the right use case and reap the benefits of having an automated chatbot in your business
...
Should you choose Facebook Messenger as your chatbot platform?
Evaluating the pros & cons of the Facebook Messenger bot platform as part of your business’...
Why your business needs a chatbot strategy
In the changing world of chatbots for business, you need to strategize for the greatest advantage...
What to think about before building your enterprise chatbot
5 greatest considerations behind implementing and putting your enterprise chatbot to work
While...
5 Reasons a Bot is Perfect for Your Business Today
The why, when, and how of implementing a bot for your business for maximum ROI
You may have heard...