KeyReply Blog

Safe Distancing or Safe Sex?

peiru@keyreply.com (Peiru Teo) — Wed, 06 Oct 2021 09:56:31 GMT

Some of you might have seen this Ministry of Health Ask Jamie bot go viral in Singapore for dispensing safe sex vs safe distancing advice.

Since then, I have been bombarded by friends, colleagues, partners alike on why this happened, and if we built it.

How Will LaMDA Conversational Technology Impact Chatbot Development?

peiru@keyreply.com (Peiru Teo) — Sun, 13 Jun 2021 13:36:41 GMT

Google’s LaMDA conversational technology shows signs of a major breakthrough but will it turn the chatbot industry on its head?

What Do the Latest WhatsApp Business API Updates Mean for You?

peiru@keyreply.com (Peiru Teo) — Tue, 08 Jun 2021 12:15:28 GMT

More ways for businesses to interact with their customers on WhatsApp! Here's what you should know about the latest WhatsApp Business API updates.

Big tech entering healthcare – threat or opportunity for providers?

peiru@keyreply.com (Peiru Teo) — Tue, 18 May 2021 12:54:46 GMT

The Big 4 technology companies are making big moves into the healthcare sector. How will this affect healthcare institutions and how can they respond?

Enterprise Chatbot: How to Scale Across the Organization

peiru@keyreply.com (Peiru Teo) — Sun, 02 May 2021 06:15:37 GMT

Are you seeing multiple potential chatbot use cases within your enterprise? Here’s how to take a consolidated approach to enterprise.

Virtual Assistant Chatbot Use Cases – More Than Just About Automation

peiru@keyreply.com (Peiru Teo) — Sun, 11 Apr 2021 06:45:04 GMT

From providing agile customer service in insurance to enabling PROMs and PREMs in healthcare, here are some chatbot use cases you may not have thought about.

WhatsApp Privacy Policy Update – What Has Changed for Businesses and Consumers?

peiru@keyreply.com (Peiru Teo) — Wed, 03 Mar 2021 15:29:20 GMT

Not sure how the new WhatsApp Privacy Policy Update affects your business and privacy of your communications? Here’s what you need to know.

How to Build a Business Case for AI in 2021

peiru@keyreply.com (Peiru Teo) — Tue, 23 Feb 2021 13:26:19 GMT

Are you finding it harder to get management buy-in for AI projects? Here are 4 tips that will help you make a great business case.

8 Proven Ways to Promote Your Chatbot

peiru@keyreply.com (Peiru Teo) — Fri, 08 Jan 2021 07:38:26 GMT

If you don’t promote your chatbot after launch, people will not use it and this could lead to the false assessment that the bot isn’t good enough. Here are 8 proven strategies to encourage widespread adoption of your chatbot.

How Chatbots Help Clinicians with Medical Knowledge Management

peiru@keyreply.com (Peiru Teo) — Mon, 04 Jan 2021 04:40:09 GMT

Healthcare chatbots can help doctors keep up with expanding medical knowledge and synthesize new information into clinical guidelines, processes and workflows.