How should bots speak to humans?
TL;DR —Designing great bot dialog is tough but crucial to increase engagement. We talked to over...
Does your bot do these 5 weird things to your users?
We’ve now seen some examples of live Messenger bots in the wild since their debut at the F8...
Why does your chatbot suck?
You may have wondered why the significant investment you’ve made in your virtual assistant/chatbot...
Nuts and bolts of a revenue machine [Infographic]
As a salesperson (or someone concerned about sales at your company), you probably have a say in...
Introducing KeyReply for Mac
As we launched KeyReply for mobile, there have been many users who asked us if we can help them...
11 actionable ways to be more popular (and persuasive) with customers
We write and edit companies’ frequently-used replies to customers for a living. Most of these...
Noob's guide to building an enterprise-grade SaaS application
As a tech co-founder in a bootstrapping startup who doesn’t have experience building an...
7 things about omnichannel engagement you need to know
If you’ve never heard of the term “omnichannel”, it’s time for you to sit up and take notice. It’s...
How to set up your KeyReply custom keyboard quickly in 5 steps
Setting up your custom keyboard on iOS can be a slightly long process, but it’s generally pretty...
How standardizing responses can boost your business success
These days, there are inadvertent cringes to words such as “standardization”. Generally, this could...
Save 12 vacation days a year with response templates on your phone
If you’ve ever tried typing a long chunk of text on your mobile in response, you’ll know how much...
5 Best Keyboards to improve your productivity
With the introduction of custom keyboards to iOS users, no longer do we have to reply on the tap...
KeyReply is live!
Hello world! We conceptualized KeyReply after speaking to enterprise customers, teams, sales and...